We specialize in field- and telemarketing, meeting booking,
market research and customer service for both private
and corporate customers in many different industries.
Viafone focuses on innovative sales that means we sell our business clients’ products and services in a qualitative way. The innovative sales we deliver is always about efficiency and qualitative high volumes and to nurture the client’s reputation and brand. The innovative sales is what we do and stand for, and it has become a philosophy for us all.
Together with our clients we create an efficient sales team dedicated to increase the value exposure of the clients brand. Our field sales reps travel all over the country to market the clients products and services to consumers. We sell products mainly door to door or by renting event spaces in malls or at trade shows. Our well educated events sales staff always strive to achieve top results of the highest quality in communication with consumers.
Viafone can become the motor that facilitates your sales process and we can increase both the activity and efficiency of your team. We handle the preparations and book visits that suit both the consumer and our client. We can also help with conducting market research and collecting relevant information about prospects to give you a better understanding of your target audience.
Our technical platform makes it possible for us to handle either just a part or all of your customer service. Our main strength is customer service in close connection to sales with a focus on upselling on incoming calls and ”anti churn”. We are flexible and will adjust our systems and service levels to suit your needs.